A very Happy New Year from all of the team, we are open and here to help. The New Year has started with a bang and we are already incredibly busy and getting very booked up.
Lots has happened since our last post so let’s get cracking with all the details…
Liz has sadly decided to leave us in favour of partial retirement, she has been integral to the practice for a number of years and we are very sad to see her go, she will be greatly missed. We wish you all the very Best Liz!
Jon has decided to reduce his working days and will now only be here on a Friday. Please do not fear though as we still have our “Wonderful Sian” and a Brilliant new dentist called Maria – Welcome to the team Maria!!
We still have restricted protocols to adhere to and still require you to call us upon your arrival in the carpark, although the patient waiting room is now in use, we are only able to have a maximum of 2 patients in here at a time, this is to help the reception team manage the flow of patients in and out of the building, the extra duties of cleaning everything down between patients means that the team are having to do far more than ever before…they are certainly getting their steps in each day. Every cloud eh!
With this in mind we have introduced some new digital forms for patients to complete before they attend their appointments with us. We will now send you a reminder by either TXT or email for your upcoming appointment and you just need to reply “yes” to confirm your attendance, contained within this message will be our new digital forms that we will need you to complete prior to your appointment, the good news is that you will be able to do this in the comfort of your own home! The forms include Medical History, Covid protocol and personal detail questions, if you need any help with this, we are always here for you!! We have introduced these to help reduce the workload on our wonderful reception team, which I’m sure you will all agree are doing a fantastic job!
In other exciting news we have a brand new Intra Oral Scanner, this means that we now have the capability to take patient impressions digitally, which will greatly reduce the timing between impression and fitting appointments. We will actually be able to show you the before and after images of your teeth…the wonders of modern-day technology!
As always Thank you so much for all your continued support and loyalty, all the team are working exceptionally hard to ensure the safe and smooth running of the practice as we continue to navigate “Our new normal”
01291 622 450
